HOW ARE YOU STILL ABLE TO SHIP YOUR WATCHES DURING THE LOCKDOWN PERIOD?
Many of our models, especially fitness trackers, are able to be delivererd by normal courier. Other non-fitness models can be sent by the normal mail process which is still fully operational for all items, and allowed.
HOW CAN I TELL WHICH MODELS YOU CAN SHIP?
We can ship any fitness trackerby via our standard courier service due to them being considered an essential item under the fitness category.
Other models can only be shipped if we specifically state that on the product page.
IS IT SAFE TO SHIP THE WATCHES?
We operate from home in our bubble with no one known to us having had the virus. We santitise ourselves before processing any orders.
CAN YOU SHIP TO RURAL ADDRESSES?
We can only ship fitness trackers to rural address via our tracked courier service. We won't ship standard watches to rural addresses mail using the standard mail process as it cant' be tracked.
HOW WILL MY ORDER BE PACKAGED?
In order to shipp watches by standard post, many watches won't come in their standard boxes. Fitness trackers will still come on in a nice original box.
WHAT IF MY WATCH HAS NOT TURNED UP?
For fitness trackers allow 4- 5 days before contacing us or the courier. As we are using standard mail for standard watches, no tracking is available, and delivery will take a bit longer than usual. Allow at least a week before contacting us about non-deliveries.
Have a question? Please fill out the form on the Contact Us page or email us at firstname.lastname@example.org and we will be happy to help.